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Whether you own or manage a small business, Fortune 500 company or multi-location firm, you need to maintain a positive online reputation to establish your thought-leadership brand and gain better online recognition. Online reputation management allows you to do just that.
We'll develop a customized brand management strategy for your company, to build & maintain a strong online presence.
The process of re-branding covers website redesign, content refurbishing and customer service.
Business with a good reputation also needs online brand management services, so that its reputation remains intact and never tarnished.
We will provide you & work with a customized strategy that will manage your reputation online.
Analysis
Asset Development
Content Creation
Publishing
Development
It's the responsibility of all businesses to be proactive about protecting their reputations and being responsive to any negative reviews or complaints that occur.
Here are the topics that Online reputation management covers:
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Reputation management is the practice of influencing stakeholder perceptions and public conversations about an organization and its brands. It includes monitoring perceptions and conversations, responding to reputation threats and proactively seizing opportunities to boost reputation.
Reputation management should form an important part of any business. After all, it would allow them to perceive the way clients see them or think about the business. It can be stated that reputation management is important for businesses that obtain and manage their online reviews.
Here are common reasons why every online business should maintain online reputation management:
1. Reputation Builds Credibility
2. Builds a Brand Image
3. It boosts sales
4. Builds Trust
5. Improves Search Engine Rankings
6. Cost-effective Marketing tactic
7. ORM Attracts Employees
8. Increases Positive Returns
9. Offers a chance for High Ranking
10. Risk of low Reputation
Nike has a great reputation for timely, effective social media reputation management.
They have a dedicated Team Nike support account on Twitter that responds to comments and feedback in almost real-time.
Both internal and external communications play significant roles in an organization's reputation, and so your Chief Communications Officer (CCO), or the individual holding a comparable role, also shares in the responsibility for reputation management.